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Consultative Services


We are available to consult on a variety of aging and eldercare issues. The landscape of healthcare, financial and legal systems for older adults is complex and confusing. We can provide eldercare navigation, care management and/or direct you to the most appropriate and cost-effective resources. 



Education & Advocacy


To support our mission, Eldercare Advocacy Bay Area promotes the values and contributions of elders in society through education. By collaborating with the surrounding community we work diligently to create a variety of learning opportunities for students and the general public with a goal of providing quality programs that will ultimately assist in changing public and professional attitudes towards the aging population.


Continuing Education:

We are approved for continuing education programs:

California Board of Registered Nursing (BRN): Provider # CEP17032

CAMFT: Provider # 142354

DSS/RCFE:  Vendor # 2000513-740-2

Upcoming CE Program (BRN & CAMFT only)

Friday, Sept. 27, 2019; 12:00pm – 4:00pm

   Addressing Aging and Homelessness in SF 

Expert Testimony


Dr. Flores is available to advocates, attorneys and legislators to give an expert opinion based upon her clinical and healthcare management experience, knowledge and expertise. She can provide independent, impartial and unbiased evidence on complex issues specific to the operations, and management of long-term care facilities, specifically assisted living communities. She has conducted empirical research relative to quality of care and quality of life in long-term care for the Institute on Aging in San Francisco and at the University of California, San Francisco. Dr. Flores’ areas of expertise include the nursing care of older adults, long-term care administration, and gerontology. She has provided expert testimony for a variety of stakeholders including the California Department of Insurance, for plaintiff firms and at state legislative hearings. She is available to assist advocates and attorneys as a consultant and expert witness for such cases (e.g., falls, pressure ulcers, elopement, elder abuse, injury, wrongful death, malnutrition, hospice, dementia care, levels of care, staffing concerns, medication issues, policies and procedures, etc.).

Cristina teaches courses for the Gerontology Program at San Francisco State University:


Gerontology 715: Age and Social Policy


This course is designed to familiarize students with the “life cycle” of social policy from social problem and idea to legislation; and then the realities of implementation and regulations. This course will take a critical perspective in that it will examine the theoretical frameworks shaping aging social policy and related issues of medicalization, privatization, entitlements, the welfare state, inequality and social justice. The course will offer an opportunity for social policy analysis and will include an examination of current topics of social policy in global aging.


Gerontology 838: Gerontology Internship


Group process in support of gerontology internship, learning contract and qualitative methods; fieldwork experience and techniques; ethics and problem-solving.


Gerontology 839: Gerontology Seminar


Field internship in cooperation with a private/public profit or non-profit organization enabling students to acquire competencies and experiences required for professional responsibilities.


Gerontology 897: Gerontology Research


Independent/original research under faculty supervision.

Gerontology 699/899:


Pursuit of a topic of special gerontological interest while under the supervision of a faculty advisor/instructor.

Residential Care Facilities for the Elderly (RCFE)


Residential Care Facilities for the Elderly (RCFEs) must meet care and safety standards set by the State and are licensed and inspected by the Department of Social Services, Community Care Licensing (CCL). RCFEs — sometimes called “Assisted Living” or “Board and Care”— are non–medical facilities that provide room, meals, housekeeping, supervision, storage and distribution of medication, as well as personal care assistance with basic activities like hygiene, dressing, eating, bathing and transferring. Residential Care Facilities for the Elderly (RCFEs) serve persons 60 years of age and older.


Cristina Flores owned and operated RCFEs for over 20 years.

















Eldercare Advocacy Bay Area provides consultative services to RCFE providers. 

Practice Areas

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